Welcome to Koora Living. By accessing or using our website (kooraliving.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Koora Living. We may update or modify these terms at any time, and continued use of the site means you accept the latest version.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in AUD and include GST unless stated otherwise.

  • We accept secure payments through trusted gateways (e.g., credit/debit cards, PayPal).

  • An order confirmation will be sent to your email once your purchase is successful.

3. Shipping & Delivery

  • Delivery times may vary based on your location and product availability.

  • We aim to dispatch orders promptly, but we are not liable for delays beyond our control.

  • For more info, please refer to our Shipping Policy (you can link your shipping FAQ here).

4. Returns & Refunds

  • We accept returns within 7–14 days of delivery (depending on your location), provided items are unused, in original packaging, and in resellable condition.

  • Custom or clearance items may not be eligible for return.

  • Refunds will be processed once returned items are received and inspected.

5. Product Information

We aim to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and colors may differ due to screen settings. If you need clarification, please contact us before ordering.

6. Intellectual Property

All content on this site — including text, images, logos, and designs — is the property of Koora Living and may not be used or reproduced without written permission.

7. Liability

Koora Living is not responsible for any direct or indirect damages caused by the use or misuse of our products. Please ensure proper installation and usage as per provided guidelines.

8. Governing Law

These terms are governed by the laws of Western Australia. Any disputes arising from the use of our website or products shall be resolved in accordance with Australian law.

9. Contact Us

If you have any questions about these terms, feel free to reach out:
📧 info@kooraliving.com